Question 1

What does the Super General 3 Ton Floorstanding Aircon Unit do and who is it for?

Accepted Answer

It delivers up to 36,000 BTU of cooling for large spaces. With 4-way air swing, up/down distribution, sleep mode, and a 3-in-1 filtration system, it's ideal for open-plan offices, showrooms, retail floors, or large conference areas.

Question 2

What are the main specifications of this unit?

Accepted Answer

36,000 BTU cooling capacity; floorstanding design; 4-way air swing; adjustable up/down louvers; sleep mode; 3-in-1 filtration capturing dust, pollen, and smoke; low-noise operation; energy-efficient with automatic temperature adjustment; self-diagnosis system.

Question 3

How does the 3-in-1 filtration work and how should I maintain it?

Accepted Answer

The filtration captures dust, pollen, and smoke particles. Regular maintenance involves removing the filter, cleaning it (wash with mild water if washable), fully drying before reinstallation, and replacing the filter when cleaning is no longer effective.

Question 4

What are ideal use cases for this floorstanding air conditioner?

Accepted Answer

Large rooms and spaces such as conference rooms, open-plan offices, retail floors, studios, and storefronts where rapid cooling and even air distribution are beneficial.

Question 5

How do I install this floorstanding unit safely?

Accepted Answer

Professional installation is recommended. Ensure a stable, level surface, provide adequate clearance around the sides and back for airflow, connect to an appropriate electrical supply, and arrange proper condensate drainage. The unit’s self-diagnosis feature can help verify correct operation after installation.

Question 6

What safety and compliance features should I know about?

Accepted Answer

The unit uses durable components and includes a self-diagnosis system to detect faults. Place it away from moisture, ensure proper ventilation, and keep children and pets away from intake and airflow paths for safety.

Question 7

How loud is the unit and can I keep it quiet?

Accepted Answer

It is designed for low-noise operation. Selecting appropriate fan speeds and using sleep mode can help minimize noise during nighttime use while maintaining comfort.

Question 8

How does this unit compare to other 36000 BTU floorstanding models on Fepy.com?

Accepted Answer

This model emphasizes 4-way air swing, up/down distribution, sleep mode, and 3-in-1 filtration. When comparing with other 36000 BTU floorstanding units on Fepy.com, consider factors like noise levels, filtration performance, energy efficiency, and installation ease to determine the best fit for your space.

Question 9

What maintenance activities help sustain cooling performance?

Accepted Answer

Keep filters clean and airflow unobstructed around the unit, ensure condensate drainage is clear, and schedule periodic professional checks if you notice reduced cooling, unusual noises, or rising energy use.

Question 10

In what scenarios does this unit offer the best value?

Accepted Answer

When you need rapid cooling and even air distribution across a large area with filtration, and you want features like sleep mode and auto-energy adjustments to balance comfort and efficiency.

Question 11

What should I do if the unit isn’t cooling or behaves strangely?

Accepted Answer

First, confirm the unit is powered and filters are clean with airflow unobstructed. Use the built-in self-diagnosis indicators to identify potential faults. If issues persist, consult the installation manual for troubleshooting steps or contact a qualified service technician.

مكيف هواء أرضي من سوبر جنرال باستطاعة (3Ton)

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