Screw in the bulb, turn on the power, open the WiZ app, and follow the on-screen steps to connect to Wi-Fi. No hub needed.

No. WiZ connects directly to 2.4 GHz Wi-Fi. Some products also support Bluetooth for quick setup/local control.

Yes, you can control lights on your local Wi-Fi. For remote access, automations, and voice control outside the home, an internet connection is required.

Yes—Amazon Alexa, Google Assistant, and Siri Shortcuts. Link your accounts in the WiZ app to enable hands-free control.

Tunable White adjusts whites from warm (~2700 K) to cool (~6500 K). RGB adds colour; RGBW includes a dedicated white LED for brighter, cleaner whites.

Yes. Dim 1–100% and choose from preset or custom scenes in the app, by voice, or with compatible remotes/switches.

SpaceSense™ uses Wi-Fi sensing across supported WiZ devices to detect motion and automate lights—no separate motion sensor required. Availability depends on the device and setup.

Many do, but not all. Check the product page for “Wi-Fi & Bluetooth” before purchasing.

2.4 GHz networks are required for setup and control. Dual-band routers are fine—ensure 2.4 GHz is enabled.

Yes. Share access in the WiZ app so family or teammates can control rooms and scenes.

They provide usage estimates based on device data—ideal for trends and awareness, not a utility-grade meter.

Official manufacturer warranty applies. Duration and claim steps are listed on each product page, and you’ll receive a VAT invoice from Fepy.

Request a return within 7 days for wrong/missing items, defects, or damage on arrival. Choose a refund or a replacement. Items should be unused and in original packaging unless defective.

Products marked “Available on Request”, tinted/colour-mixed paints, and bulky items (e.g., cement, steel, cables) are excluded from free returns/pickup.

Yes—orders above AED 100 and eligible items qualify for free delivery. Checkout shows any fees for special handling and your ETA by location.

COD appears at checkout when eligible for your items and location. It’s not available for made-to-order or heavy/bulky shipments (e.g., cement, steel, cable drums).

Yes. Send your BOQ or requirements, and we’ll prepare a customized quote and delivery plan.