Name: Super General 3 Ton Split Air Conditioner (36000 BTU) R410Gas SGS365NE
Brand: Fepy
SKU: 31319-NOS
Price: 4000.00 AED
Availability: InStock

Question 1

What exactly is the Super General SGS365NE 3 Ton Split Air Conditioner and what does a 36,000 BTU rating imply?

Accepted Answer

The SGS365NE is a two-piece split system air conditioner with an indoor and outdoor unit. A 36,000 BTU (3-ton) rating indicates strong cooling capacity suitable for large spaces. It operates with R410A refrigerant, includes features like auto fan speed, adjustable louvers, a macro filter, and a built-in dehumidifier, plus an LCD remote for easy control.

Question 2

What refrigerant does this model use and is it environmentally friendly?

Accepted Answer

This unit uses R410A refrigerant gas, which is widely used for modern split ACs due to its lower ozone depletion potential compared with older refrigerants. Proper handling and servicing should be performed by a qualified technician.

Question 3

What are the standout features and how do they improve comfort?

Accepted Answer

Key features include auto fan speed for adaptive cooling, adjustable louvre settings for directed airflow, a macro filter to reduce particles and odors, a built-in dehumidifier to reduce humidity, an LCD temperature display, and a quiet operation mode for enhanced comfort in home or office environments.

Question 4

Where should I install it and what are the installation requirements?

Accepted Answer

Split systems require professional installation with both indoor and outdoor units mounted correctly. Ensure adequate outdoor clearance for airflow, proper electrical supply per local codes, and safe drainage. A licensed technician should handle mounting, refrigerant connections, and electrical wiring.

Question 5

What are typical use cases for a 36,000 BTU unit like SGS365NE?

Accepted Answer

This model is best suited for large living areas, open-plan rooms, or larger offices where powerful cooling is needed. It works well in spaces where lower noise and consistent temperature control are important.

Question 6

What are the main specifications and control features I should know?

Accepted Answer

Specifications include a 36,000 BTU (3-ton) capacity and R410A refrigerant. Control features include an LCD display on the indoor unit and an infrared remote for convenient operation. It also offers auto fan speed, adjustable louvers, a macro filter, and a built-in dehumidifier.

Question 7

How do I maintain the unit to keep it efficient and long-lasting?

Accepted Answer

Regular maintenance includes cleaning or replacing the macro filter as recommended, cleaning the exterior, ensuring the outdoor unit has unobstructed airflow, and scheduling periodic professional servicing to check refrigerant levels and overall system performance.

Question 8

How loud is this air conditioner during operation?

Accepted Answer

The SGS365NE is described as ultra-quiet, making it suitable for quiet rooms like bedrooms or home offices while still delivering strong cooling performance.

Question 9

What comes in the box when I purchase SGS365NE?

Accepted Answer

Expect the indoor unit, outdoor unit, remote control with batteries, mounting hardware, a user manual, and necessary cables and connectors for installation.

Question 10

How does SGS365NE compare to other 36k BTU models available on Fepy?

Accepted Answer

For alternative 36k BTU options on Fepy, you can compare with models such as SGS360NE and SGS355NE to assess differences in features, design, and controller interfaces. See these product pages on Fepy for side-by-side comparison: SGS360NE: https://fepy.com/product/sgs360ne and SGS355NE: https://fepy.com/product/sgs355ne

Question 11

If I’m choosing between this model and a slightly smaller or larger option, what should I consider?

Accepted Answer

Consider room size and layout, insulation quality, ceiling height, and how well you want to balance cooling speed with operating costs. A 36,000 BTU unit is ideal for large spaces, but if your area is moderately sized or well-insulated, a smaller model could be more energy-efficient. If you need even more cooling capacity, look at other 3–ton or higher options on Fepy to find a model with the right balance of power and features.

Question 12

What should I do if the unit isn’t cooling as expected or there’s another issue?

Accepted Answer

First, check that the macro filter is clean, the remote is functioning, and the thermostat is set correctly. Ensure the outdoor unit isn’t blocked and that there’s a clear airflow path. If problems persist, contact a qualified technician to inspect refrigerant levels, electrical connections, and the overall system performance.

Super General 3 Ton Split Air Conditioner (36000 BTU) R410Gas SGS365NE

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